DHL Complaints – 0843 487 1836

DHL complaintsDHL is an international company with the capability to offer reliable solutions to an infinite number of logistic requirements. It has a global network that covers over 220 countries across the globe. It is categorized as one of the leading groups in the postal and logistics industry. DHL helps in connecting people by enhancing express deliveries through sea, air, rail and road. The company has a well-established customer care department that ensures DHL complaints and are dealt with in time through their phone number. Services offered by DHL include:

DHL Paket

DHL services extend beyond freight forwarding and storage towards packaging and repairs. The DHL Paket provides an affordable and reliable shipping platform that is initiated right from a personal computer using the existing 3,650 network Packstations and Paketboxes. Those without PC’s can also request for delivery services by calling one of the 13,000 outlets. 

DHL Express

With this service, users enjoy reliable and timely door-to-door transportation of urgent goods and services. It is so far the most comprehensive express network that covers over 210 countries globally. 

Global Forwarding

This department serves as a global control center for the customer’s logistic needs. The company handles standardized operations, multi-modal transport solutions as well as individualized industrial projects.

Supply chain

The supply chain department is a market leader in handling contract logistics, managing transport, providing warehousing needs and providing solutions regarding corporate information. 

Compliments and Complaints department

It aims at building a strong relationship between DHL and its customers. They have an online feedback form that allows customers to highlight their complaints for review by this department. Most complaints made are centered on DHL refunds and DHL lost parcels. Apart from contact forms, the DHL website provides customers with reliable contact numbers that are necessary for urgent customer issues. You can definitely trust DHL services for same day deliveries.